Privacy Policy
Website Privacy Statement
Welcome to our website! This Privacy Policy explains how we collect, use, and protect
your personal information. By using our site, you agree to the terms outlined here.
Information We Collect
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Personal Information: Name, email address, phone number, etc.
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Personal Health Information: Reason for booking, additional notes, etc.
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Non-Personal Information: Browser type, IP address, cookies, etc.
How we Use Your Information
We use your information for the following purposes:
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Communication: To respond to booking inquiries and to modify, confirm, or communicate with you regarding appointments.
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Analytics: To improve our website and user experience.
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Marketing: To send relevant content (with your consent) and to send client surveys.
Data Sharing
We do not sell or share your personal information with third parties unless
required by law.
Cookies and Tracking
We use cookies for analytics and site functionality. You can adjust your browser
settings to manage cookies.
Security Measures
We take reasonable steps to protect your data from unauthorized access or
disclosure. Unfortunately, no data transmission over the Internet can be
guaranteed to be 100% secure. As a result, while we strive to protect your
personal information, we cannot ensure or warrant the security of any information
you transmit to us or receive from us electronically. This is especially true for
information you transmit to us via email, our website, or social media sites. We
have no way of protecting that information until it reaches us. Once we receive
your transmission, we make our best efforts to ensure its security through
safeguards aligning with relevant federal and provincial legislation and best
practice standards.
Your Rights
You have the right to:
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Access your data
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Correct inaccuracies
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Request deletion
Changes to this Policy
We may update this policy from time to time. Check our website again for the
latest version.
Contact Us
If you have any questions or concerns about how we manage your information, or
you would like to correct or access information we have, please inquire with our
director at director@havenpsc.ca or call us at250-380-6883.
For more general information and concerns related to your privacy, you may
contact the Office of the information and Privacy Commissioner of British Columbia
by visiting https://www.oipc.bc.ca/ or calling (250) 387-5629. Callers outside Victoria can contact the office toll-free by calling Service BC requesting a transfer to (250) 387-5629.